{"id":5171,"date":"2021-07-09T12:05:12","date_gmt":"2021-07-09T11:05:12","guid":{"rendered":"https:\/\/staging.amj-uk.com\/cli_2019\/project\/case-study-2-copy\/"},"modified":"2021-07-16T14:38:44","modified_gmt":"2021-07-16T13:38:44","slug":"case-study-2-copy","status":"publish","type":"project","link":"https:\/\/staging.amj-uk.com\/cli_2019\/project\/case-study-2-copy\/","title":{"rendered":"SMEs need to chase their small outstanding accounts"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.9.6&#8243; background_image=&#8221;https:\/\/staging.amj-uk.com\/cli_2019\/wp-content\/uploads\/2021\/05\/notary-08.jpg&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;12vw|0px|0|0px|false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; padding_top_bottom_link_1=&#8221;false&#8221; padding_left_right_link_1=&#8221;true&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;1160px&#8221; custom_margin=&#8221;|||||false&#8221; custom_padding=&#8221;27px|0px|0|0px|false|false&#8221; use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;1160px&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.25&#8243; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;40px|40px|0px|40px&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.9.6&#8243; text_font=&#8221;||||||||&#8221; ul_font=&#8221;||||||||&#8221; ol_font=&#8221;||||||||&#8221; header_font=&#8221;Montserrat|300|||||||&#8221; header_text_color=&#8221;#0C71C3&#8243; header_font_size=&#8221;48px&#8221; header_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;||||||||&#8221; header_3_font=&#8221;Playfair Display|500||||on|||&#8221; header_3_text_color=&#8221;#000000&#8243; header_3_font_size=&#8221;25px&#8221; header_3_letter_spacing=&#8221;2px&#8221; header_3_line_height=&#8221;2em&#8221; header_4_font=&#8221;||||||||&#8221; header_5_font=&#8221;||||||||&#8221; header_6_font=&#8221;||||||||&#8221; header_font_size_tablet=&#8221;38px&#8221; header_font_size_phone=&#8221;28px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221;]<\/p>\n<h3>Case study<\/h3>\n<h1>Debt Collection Solutions<\/h1>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#0C71C3&#8243; divider_weight=&#8221;4px&#8221; _builder_version=&#8221;4.9.6&#8243; max_width=&#8221;140px&#8221; height=&#8221;4px&#8221; locked=&#8221;off&#8221;][\/et_pb_divider][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_divider divider_weight=&#8221;0px&#8221; _builder_version=&#8221;4.9.6&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;30px&#8221; custom_padding=&#8221;||7px|||&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;About&#8221; _builder_version=&#8221;3.22&#8243; custom_margin=&#8221;-4px|||||&#8221; da_disable_devices=&#8221;off|off|off&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.9.6&#8243; custom_margin=&#8221;13px|auto||auto||&#8221; custom_padding=&#8221;||0px||false|false&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.9.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;15px&#8221; text_line_height=&#8221;2em&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>SMEs need to chase their small outstanding accounts\u00a0<\/h2>\n<p>&nbsp;<\/p>\n<p>Mike Hall is the Managing Director of a small company specialised in pest control. The average outstanding account is \u00a390 with invoice values ranging between \u00a375 and \u00a3125. He always quotes a fixed price and never increases it even if he spends more time than anticipated on site. This way there is never any dispute about the fee. He hands over an invoice to the customer, which can be a business or a consumer, when the job is done and he expects to be paid immediately but many often seem to have a good reason not to pay him there and then. Mike works 10 to 12 hours a day and he does not have the time to chase his outstanding invoices.<\/p>\n<p>Mike was looking for a cost-effective solution to recover small value accounts without having to spend time uploading every single one of his overdue invoices onto a platform.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.9.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221;][\/et_pb_divider][et_pb_button button_url=&#8221;#popup1&#8243; button_text=&#8221;get a free quote&#8221; button_alignment=&#8221;center&#8221; module_class=&#8221; amj_normal_button&#8221; _builder_version=&#8221;4.9.6&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#ef3b24&#8243; button_border_color=&#8221;rgba(0,0,0,0)&#8221; button_border_radius=&#8221;0px&#8221; button_letter_spacing=&#8221;2px&#8221; button_font=&#8221;Rubik|500||on|||||&#8221; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;||65px|||&#8221; custom_padding=&#8221;22px|32px|22px|32px|true|true&#8221; button_text_shadow_style=&#8221;preset5&#8243; button_text_shadow_color=&#8221;#000000&#8243; button_letter_spacing_hover=&#8221;2px&#8221; locked=&#8221;off&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;on&#8221; button_letter_spacing__hover=&#8221;2px&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(247,247,247,0.88)&#8221; custom_margin=&#8221;12px|||||&#8221; da_disable_devices=&#8221;off|off|off&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.9.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.7&#8243; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Montserrat||||||||&#8221; header_2_font_size=&#8221;40px&#8221; header_2_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;|||-38px&#8221; custom_padding=&#8221;|||30px&#8221; header_2_font_size_tablet=&#8221;32px&#8221; header_2_font_size_phone=&#8221;22px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;#ef3b24&#8243; border_width_left=&#8221;8px&#8221; locked=&#8221;off&#8221;]<\/p>\n<h2>Our Solution<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.9.6&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<p>Thankfully, Mike is well organised and although most of his jobs are a one-off, he keeps all his customer and invoice data on a simple Excel table. Our IT systems are able to import any database onto our debt recovery platform. All Mike had to do was to email us his Excel database which clearly showed which invoices were still outstanding and we did the rest.<\/p>\n<p>After 3 \u00bd years of trading Mike\u2019s situation was desperate and his bank overdraft was forever increasing. Although he had achieved a turnover of \u00a3728,000 in that time, he had \u00a3140,000 worth of unpaid invoices, which were between 60 days and 3 years overdue! 4 months after he started using CLI, he was back in the black at the bank and he decided to book his first holiday since starting in business, and to buy a new van.<\/p>\n<p>[\/et_pb_text][et_pb_testimonial author=&#8221;Mike&#8221; _builder_version=&#8221;4.9.6&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;||on||||||&#8221; author_line_height=&#8221;1em&#8221; custom_padding=&#8221;||0px|||&#8221;]<\/p>\n<p>\u201cI thought that the cost of using a debt collection agency was going to be high, especially for chasing small invoices and I had been looking on the internet for some sort of innovative solution but everything I came across seemed to involve investing quite a lot of my time. With CLI, I have nothing to do. I don\u2019t have to buy stamps, send letters, and I don\u2019t even have to post the cash against each invoice: CLI send me an updated spreadsheet on a monthly basis.\u201d<\/p>\n<p>Beyond the simplicity of the solution he found at CLI, Mike also like the fact that CLI only charged a commission on successful recovery: \u201cThe commission rate is more than reasonable, especially given the low value of my outstanding invoices.\u201d<\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-1px|||||&#8221; da_disable_devices=&#8221;off|off|off&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.9.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.6&#8243; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Montserrat||||||||&#8221; header_2_font_size=&#8221;40px&#8221; header_2_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;|||-38px&#8221; custom_padding=&#8221;|||30px&#8221; header_2_font_size_tablet=&#8221;32px&#8221; header_2_font_size_phone=&#8221;22px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;#ef3b24&#8243; border_width_left=&#8221;8px&#8221; locked=&#8221;off&#8221;]<\/p>\n<h2>Case Studies<\/h2>\n<p>[\/et_pb_text][et_pb_portfolio include_categories=&#8221;current&#8221; _builder_version=&#8221;4.9.6&#8243; _module_preset=&#8221;default&#8221; global_module=&#8221;5169&#8243; 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text_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;32px&#8221; header_2_font_size_phone=&#8221;22px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221;]<\/p>\n<h3>Are you in a similar situation?<\/h3>\n<h2>Get in touch with our Team<\/h2>\n<p>If you are looking for a free quotation, fast and effective collection on an overdue account, or a durable solution to manage UK or international claims,\u00a0please fill out our debt collection form.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.9.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_contact_form captcha=&#8221;off&#8221; submit_button_text=&#8221;Send Message&#8221; module_id=&#8221;et_pb_contact_form_0&#8243; _builder_version=&#8221;4.9.6&#8243; form_field_background_color=&#8221;#f5f9fa&#8221; 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