{"id":3780,"date":"2019-12-20T17:01:09","date_gmt":"2019-12-20T17:01:09","guid":{"rendered":"https:\/\/staging.amj-uk.com\/cli_2019\/?p=3780"},"modified":"2019-12-24T08:55:40","modified_gmt":"2019-12-24T08:55:40","slug":"debt-recovery-agency","status":"publish","type":"post","link":"https:\/\/staging.amj-uk.com\/cli_2019\/debt-recovery-agency\/","title":{"rendered":"Debt Recovery Agency"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; specialty=&#8221;on&#8221; module_class_1=&#8221;et_pb_column_2_3&#8243; module_class_2=&#8221;et-last-child et_pb_column_1_3&#8243; custom_css_main_1=&#8221;\/*width: 64.833% !important;*\/&#8221; custom_css_main_2=&#8221;\/*width: 29.666% !important;*\/||min-width: 29.666% !important;&#8221; _builder_version=&#8221;3.22&#8243; custom_padding=&#8221;0px|0px|27px|0px&#8221;][et_pb_column type=&#8221;3_4&#8243; specialty_columns=&#8221;3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner admin_label=&#8221;Row&#8221; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;35px|0px|29.6875px|0px&#8221; custom_css_main_element=&#8221;padding-right: 0 !important;||padding-bottom: 0 !important;&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; text_color=&#8221;light&#8221; _builder_version=&#8221;3.0.89&#8243; title_font=&#8221;|700|||||||&#8221; title_font_size=&#8221;19px&#8221; background_color=&#8221;#2a4984&#8243; custom_css_post_title=&#8221;padding-bottom:0px !important; || &#8221; border_width_all=&#8221;10px&#8221; border_color_all=&#8221;#2a4984&#8243;][\/et_pb_post_title][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.0.9&#8243;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.0.9&#8243; text_text_color=&#8221;#2a4984&#8243; module_alignment=&#8221;left&#8221; custom_padding=&#8221;||0px|||&#8221;]<\/p>\n<h2>CLI &#8211; A successful\u00a0<a href=\"\/?page_id=3351\" title=\"Debt Collection\">Debt Collection Agency<\/a>\u00a0thanks to well-trained staff.<\/h2>\n<h2><\/h2>\n<p>2019 was CLI\u2019s team best year so far in terms of training achievements. The commitment of our people to bettering themselves as well as the changes we have made produced excellent results.<\/p>\n<p>Firstly, I want to congratulate the youngest members of the team. Lewis successfully completed Level 3 in Business Administration (after doing his Level 2 with us in 2018), and Ben\u2019s exceptional performance in Business Administration Level 2 saw him selected as a finalist for Kent Apprentice of the Year. He and his mum went to the award ceremony (on his 21<sup>st<\/sup> birthday!) and both of them really enjoyed the experience.<\/p>\n<p>Secondly, after a short break following her completing of Level 2 and Level 3 in Accountancy Hannah has just enrolled to start her Level 4 AAT which will see her fully qualified as an accounting professional.<\/p>\n<p>Our two graduates have also taken the opportunity of the increased budget CLI has made available for training to start acquiring Credit Management qualifications. Elsie, who already holds a Law LLB (Hons) has 2 modules remaining before she completes Level 3 and can use <a href=\"https:\/\/www.cicm.com\/associate-membership\/\" title=\"ACICM\">ACICM<\/a> after her name. Laura, who holds a BA (Hons) Business Studies graduated this year: Laura\u2019s results in the Consumer Collections module were the best in the country and she instantly acquired \u201cCredit Management Star\u201d status and after less than 2 years in the Credit Industry, she is featuring in this month\u2019s Industry Magazine, \u201cCM\u201d.<\/p>\n<p>A special Well Done to Andrew, who also started on his CICM qualifications this year. He was the only one in Kent to do a Level 2 Credit Control \/ Collector apprenticeship this year. He managed to juggle full-time work, looking after 2 active boys, passing 2 modules and retaking his Maths GCSEs! He had lost his GCSE certificate\u2026 The good news is that he has now found it; the bad news is that it was too late, but I understand this was a good bonding year with his oldest son Josh, whom, conveniently, was taking his GCSEs this year! He is already planning to start Level 3 CICM next year, and thanks to a distinction in his apprenticeship, he is hoping for a couple of exemptions\u2026<\/p>\n<p>CLI did not just significantly increase its training budget in 2019: we also appointed Imed to the position of Training Manager. Imed is our most experienced collector. He was already giving a lot of his time assisting colleagues on a case by case basis and he was always very keen to take new collectors through their induction. He is now officially looking after the training needs of the entire collection team, from group training sessions on the various topics which need to be covered regularly (Compliance, GDPR, Vulnerability, Anti-Money Laundering, Anti-Corruption, Privacy Awareness, Information Security, Code of Conduct, Collection Negotiation, Complaints, etc.) to one to one sessions when specific training requirements are identified. His input has already made a huge difference in the consistency of the service we deliver to both clients and debtors.<\/p>\n<p>Finally, well done to Edem who has received the nicest praise from a debtor this year. Here is the Google review Peter Lewis left for him as per below.<\/p>\n<p>[\/et_pb_text][et_pb_gallery gallery_ids=&#8221;3805,3801,3793,3789&#8243; show_title_and_caption=&#8221;off&#8221; _builder_version=&#8221;4.0.9&#8243;][\/et_pb_gallery][et_pb_testimonial author=&#8221;Peter Lewis&#8221; portrait_url=&#8221;data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iNTAwIiBoZWlnaHQ9IjUwMCIgdmlld0JveD0iMCAwIDUwMCA1MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+CiAgICA8ZyBmaWxsPSJub25lIiBmaWxsLXJ1bGU9ImV2ZW5vZGQiPgogICAgICAgIDxwYXRoIGZpbGw9IiNFQkVCRUIiIGQ9Ik0wIDBoNTAwdjUwMEgweiIvPgogICAgICAgIDxyZWN0IGZpbGwtb3BhY2l0eT0iLjEiIGZpbGw9IiMwMDAiIHg9IjY4IiB5PSIzMDUiIHdpZHRoPSIzNjQiIGhlaWdodD0iNTY4IiByeD0iMTgyIi8+CiAgICAgICAgPGNpcmNsZSBmaWxsLW9wYWNpdHk9Ii4xIiBmaWxsPSIjMDAwIiBjeD0iMjQ5IiBjeT0iMTcyIiByPSIxMDAiLz4KICAgIDwvZz4KPC9zdmc+Cg==&#8221; portrait_width=&#8221;1px&#8221; portrait_height=&#8221;1px&#8221; _builder_version=&#8221;4.0.9&#8243; custom_margin=&#8221;-3px|||||&#8221;]<\/p>\n<p><em>\u201cThese guys were fantastic. I dealt with Mr Edem Badje, who never made me feel that I was being hounded for money, Edem and his colleagues went above and beyond to get the matter resolved in an unobtrusive and helpful manner, and as I mentioned to Edem, if all debt collection agencies were like this, the world would be a much better place\u201d.<\/em><\/p>\n<p>[\/et_pb_testimonial][et_pb_text _builder_version=&#8221;4.0.9&#8243; text_text_color=&#8221;#2a4984&#8243; module_alignment=&#8221;left&#8221;]<\/p>\n<p><em><\/em><\/p>\n<p>Quality training pays off and we will continue to place it at the forefront of everything we do in 2020.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_post_nav in_same_term=&#8221;off&#8221; prev_text=&#8221;Previous article&#8221; next_text=&#8221;Next article&#8221; _builder_version=&#8221;3.0.90&#8243; title_font=&#8221;|700|||||||&#8221; custom_padding=&#8221;5px|5px|5px|5px&#8221; border_radii=&#8221;on|36px|36px|36px|36px&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#2a4984&#8243;][\/et_pb_post_nav][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_sidebar area=&#8221;sidebar-1&#8243; _builder_version=&#8221;3.0.89&#8243;][\/et_pb_sidebar][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font=&#8221;|700|||||||&#8221; text_font_size=&#8221;19px&#8221; text_line_height=&#8221;1em&#8221; header_text_align=&#8221;left&#8221; background_color=&#8221;#284682&#8243; background_layout=&#8221;dark&#8221; border_width_all=&#8221;10px&#8221; border_color_all=&#8221;#284682&#8243; border_style_all=&#8221;solid&#8221; use_border_color=&#8221;on&#8221; border_color=&#8221;#284682&#8243; border_width=&#8221;10px&#8221; saved_tabs=&#8221;all&#8221;]Twitter<br \/>\n[\/et_pb_text][et_pb_sidebar area=&#8221;et_pb_widget_area_1&#8243; _builder_version=&#8221;3.0.86&#8243; saved_tabs=&#8221;all&#8221;][\/et_pb_sidebar][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font=&#8221;|700|||||||&#8221; text_font_size=&#8221;19px&#8221; text_line_height=&#8221;1em&#8221; header_text_align=&#8221;left&#8221; background_color=&#8221;#284682&#8243; background_layout=&#8221;dark&#8221; border_width_all=&#8221;10px&#8221; border_color_all=&#8221;#284682&#8243; border_style_all=&#8221;solid&#8221; use_border_color=&#8221;on&#8221; border_color=&#8221;#284682&#8243; border_width=&#8221;10px&#8221; saved_tabs=&#8221;all&#8221;]<\/p>\n<p>Download<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.4&#8243;]<\/p>\n<p><a href=\"https:\/\/staging.amj-uk.com\/cli_2019\/wp-content\/uploads\/2019\/09\/code_of_practice.pdf\" class=\"mtli_attachment mtli_pdf\" rel=\"attachment wp-att-3459\" title=\"CSA Code of Practice\">CSA Code of Practice<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CLI &#8211; A successful\u00a0Debt Collection Agency\u00a0thanks to well-trained staff. 2019 was CLI\u2019s team best year so far in terms of training achievements. The commitment of our people to bettering themselves as well as the changes we have made produced excellent results. Firstly, I want to congratulate the youngest members of the team. Lewis successfully completed [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3789,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[42],"tags":[144,143],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Debt Recovery Agency - Credit Limits International<\/title>\n<meta name=\"description\" content=\"CLI is a successful debt recovery agency with certified and well trained debt collectors and specialist staff to assist your business with debt recovery.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Debt Recovery Agency - Credit Limits International\" \/>\n<meta property=\"og:description\" content=\"CLI is a successful debt recovery agency with certified and well trained debt collectors and specialist staff to assist your business with debt recovery.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/staging.amj-uk.com\/cli_2019\/debt-recovery-agency\/\" \/>\n<meta property=\"og:site_name\" content=\"Credit Limits International\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/creditlimitsinternational\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-12-20T17:01:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-12-24T08:55:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/staging.amj-uk.com\/cli_2019\/wp-content\/uploads\/2019\/12\/Ben-EKAA.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"768\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@creditlimitsint\" \/>\n<meta name=\"twitter:site\" content=\"@creditlimitsint\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sarah\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/staging.amj-uk.com\/cli_2019\/#organization\",\"name\":\"Credit Limits International Ltd\",\"url\":\"https:\/\/staging.amj-uk.com\/cli_2019\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/creditlimitsinternational\/\",\"https:\/\/www.linkedin.com\/company\/credit-limits-international-ltd\/\",\"https:\/\/twitter.com\/creditlimitsint\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/staging.amj-uk.com\/cli_2019\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/staging.amj-uk.com\/cli_2019\/wp-content\/uploads\/2018\/02\/credit-limits-logo.jpg\",\"contentUrl\":\"https:\/\/staging.amj-uk.com\/cli_2019\/wp-content\/uploads\/2018\/02\/credit-limits-logo.jpg\",\"width\":308,\"height\":134,\"caption\":\"Credit Limits International Ltd\"},\"image\":{\"@id\":\"https:\/\/staging.amj-uk.com\/cli_2019\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/staging.amj-uk.com\/cli_2019\/#website\",\"url\":\"https:\/\/staging.amj-uk.com\/cli_2019\/\",\"name\":\"Credit Limits International\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/staging.amj-uk.com\/cli_2019\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/staging.amj-uk.com\/cli_2019\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/staging.amj-uk.com\/cli_2019\/debt-recovery-agency\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/staging.amj-uk.com\/cli_2019\/wp-content\/uploads\/2019\/12\/Ben-EKAA.jpg\",\"contentUrl\":\"https:\/\/staging.amj-uk.com\/cli_2019\/wp-content\/uploads\/2019\/12\/Ben-EKAA.jpg\",\"width\":768,\"height\":1024,\"caption\":\"debt recovery agency\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/staging.amj-uk.com\/cli_2019\/debt-recovery-agency\/#webpage\",\"url\":\"https:\/\/staging.amj-uk.com\/cli_2019\/debt-recovery-agency\/\",\"name\":\"Debt Recovery Agency - 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